Create a bookable service
Connect the service, choices, and availability that members see.
Before you begin
- Enable Bookings for the project and use an account allowed to edit services.
- Create a Service Category first.
- For resource-based bookings, prepare the facility units and their availability.
Step by step
Add the service
Open Services and select New service. Enter Title, choose an Icon or image and Category, and add a useful Description. Set Active when the service should be available, then Save.
Shape the booking form
Open the service detail. In Options, configure the booking fields that members need, such as date, time, duration, contact, or a booking name. Save the fields.
Add the choices
Create the option groups the service needs. Set required selection limits and connect options to the relevant resource or pricing where applicable. Keep the intended options active.
Set availability on the unit
For a facility-based service, open the facility unit and its Availability tab. Set the dated slots and capacity there; the service's basic form does not set the unit's schedule.
Preview the journey
Use the Preview tab to inspect the member-facing choices. Open Booking in the App for the same building and check the service, required options, available time, and checkout summary.
You’re ready when
Members can find the active service and follow the booking choices you configured.
Troubleshooting
- The service cannot be saved
- Check Title, Category, and Icon or image. Create a category first if the category picker has nothing to select.
- The service appears but has no usable slots
- Check the linked unit's dated availability and capacity, the option group's resource connection, and whether its options are active. A service entry alone does not create available time slots.
Technical details
- Service
- The offering a member finds in Booking.
- Facility unit
- The room, locker, court, or other resource with its own availability.
- Option group
- The choices and selection rules shown while booking.
Common questions
- Why is an option missing in the App?
- Inactive options are filtered out of the booking form. Groups with no active options are also omitted. Review each option's Active setting.
Still stuck? Tell support what happened and which step you reached.
Email support