Choose or switch your building
See the right spaces, services, and access for your location.
Before you begin
- Sign in to the account you use for the building.
- Have an invitation ready if the building requires membership.
Step by step
Open the building picker
Tap the current building name in the header on Home or Access. After a first sign-in, the building picker may open automatically.
Find your place
Browse the buildings and brands. If a brand filter is selected, clear or change it to see other available places.
Select the building
Choose the building you want. The app returns to Home and remembers the selected place.
Check the context
Home, Access, and the services in Booking now use the selected building. Activity still shows bookings for your account, so check each booking's location.
You’re ready when
Home and the building-specific features now use your selected location.
Troubleshooting
- My building is missing
- Clear the brand filter and check that you signed in to the correct account. If the place needs an invitation, open Invites and use the code provided by the building team.
- My booking seems to have disappeared
- Open Activity and check Upcoming and Past. Bookings belong to your account, so confirm that you signed in with the account used at checkout.
Common questions
- Does choosing a building grant access?
- Choosing a place sets the app's context. Building membership, your role, and individual booking or access rules still determine what you can use.
Still stuck? Tell support what happened and which step you reached.
Email support